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    3. Researching Customer Satisfaction & Loyalty: How to Find Out What People Really Think (Market Research in Practice)

    Researching Customer Satisfaction & Loyalty: How to Find Out What People Really Think (Market Research in Practice)

    Posted By: Book-er
    Date: 27 Dec 2008 21:49:00
    Researching Customer Satisfaction & Loyalty: How to Find Out What People Really Think (Market Research in Practice)

    Paul Szwarc "Researching Customer Satisfaction & Loyalty: How to Find Out What People Really Think (Market Research in Practice)"
    Kogan Page | 2005-09-01 | ISBN: 0749443367 | 258 pages | PDF | 1,4 MB


    Includes both a client and supplier perspective of market research on customer satisfaction and loyalty

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