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    3. 101 Ways to Really Satisfy Your Customers:How to Keep Your Customers and Attract New Ones

    101 Ways to Really Satisfy Your Customers:How to Keep Your Customers and Attract New Ones

    Posted By: Pastilan
    Date: 4 Feb 2008 10:49:00
    101 Ways to Really Satisfy Your Customers:How to Keep Your Customers and Attract New Ones

    101 Ways to Really Satisfy Your Customers:How to Keep Your Customers and Attract New Ones
    Allen & Unwin | 2007 | 256 Pages | ISBN:9781741750089 | English | PDF | 1.05 MB

    In 101 Ways to Really Satisfy Your Customers this covers simple background information for those readers wanting to gain a greater understanding of the subject—in this case, customer service. It sets the mood for the entire book and explains some key philosophies and observations in the field of customer service.



    http://rapidshare.com/files/87445195/101_Ways_to_Really_Satisfy_Your_Customers.rar

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