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    Effective IT Service Management: To ITIL and Beyond!

    Posted By: vxw
    Date: 18 Nov 2007 14:35:00
    Effective IT Service Management: To ITIL and Beyond!

    Effective IT Service Management: To ITIL and Beyond!
    Springer; 1 edition | Language: English | ISBN:3540731970 | 342 pages | October 12, 2007 | PDF
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