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    Delivering Knock Your Socks Off Service

    Posted By: alphabravo
    Date: 5 May 2007 22:44:00
    Delivering Knock Your Socks Off Service

    Delivering Knock Your Socks Off Service
    American Management Association | 2002 | 176 pages | ISBN-10: 081440765X | 1.73 MB | PDF

    The best-selling front-line customer service book ever published is now better than ever. More than a decade after the debut of Delivering Knock Your Socks Off Service, this newly revised edition introduces readers to the next generation of first-class service strategy. Applying the winning Knock Your Socks Off formula to the new demands of 21st-century business, the third edition features all-new chapters on Delivering Knock Your Socks Off E-Service, Creating Trust with Your Customer, and Service Recovery Expectations, plus new and updated stories, real-world examples, and new illustrations by cartoonist John Bush.
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    Yes Means Yes: Getting Explicit About Heterosex (RE-UPLOAD)

    Posted By: outcaast
    Date: 5 May 2007 22:26:00

    Kath Albury, «Yes Means Yes: Getting Explicit About Heterosex»
    Allen & Unwin | ISBN 1865082406 | 2002-11 | PDF | 1.3 Mb | 228 pages

    Exploring female sexuality from a cultural studies perspective, this book acknowledges women's diverse sexual desires and pleasures. Arguing that mass media has advanced beyond most feminist theory to consider the reality of female sexuality, it disregards the notion that women who actively want or seek out sex are in some way unfeminine or even masculine. Instead, it presents a more accurate and powerful picture of female sexuality. Topics include the ethics and nature of heterosexuality, sex and violence, fetishes, straight feminism, experts versus sexperts, and many more.
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    Montvert - The Seleucid Army 168-145BC

    Posted By: absolut79
    Date: 5 May 2007 21:11:00
    Montvert - The Seleucid Army 168-145BC

    Montvert - The Seleucid Army 168-145BC Vol.1
    PDF | 80 Pages | 17.3MB | English | ISBN-10: 1874101027 | ISBN-13: 978-1874101024

    Definitive work on the Seleucid army illustrated by Angus McBride This volume and its companion volume gather fo the first time the litery and archaeological evdence for the Romanization of the Seleucid and Ptolemaic armies.
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    Lonely Planet. Romania & Moldova(3th edition). путеводитель по Румынии и Молдавии

    Posted By: sasha190276
    Date: 5 May 2007 18:13:00
    Lonely Planet. Romania & Moldova(3th edition). путеводитель по Румынии и Молдавии

    Travel guide. Lonely Planet. Romania & Moldova(3th edition)
    Steve Kokker, Cathrin Kemp | ISBN- 978-1741041491 | 2004 Year | PDF | 366 Pages | 206 Mb
    Language - English
    Details

    The E-Privacy Imperative - Reup.

    Posted By: alphabravo
    Date: 5 May 2007 17:02:00
    The E-Privacy Imperative - Reup.

    The E-Privacy Imperative : Protect Your Customers' Internet Privacy and Ensure Your Company's Survival in the Electronic Age
    Amer Management Assn | 2001 | 267 pages | ISBN-10: 0814406289 | PDF | 1.02 MB

    With their potential for vicious customer backlash and devastating sales drops, Internet privacy infractions–such as selling e-mail lists and personal data or operating an insecure site where credit-card or competitive-pricing information can be stolen–have become deadly serious business concerns.
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    Parallel and Distributed Logic Programming: Towards the Design of a Framework for the Next Generation Database Machines

    Posted By: misirac
    Date: 5 May 2007 06:07:00
    Parallel and Distributed Logic Programming: Towards the Design of a Framework for the Next Generation Database Machines

    Parallel and Distributed Logic Programming: Towards the Design of a Framework for the Next Generation Database Machines
    by Alakananda Bhattacharya, Amit Konar & Ajit K. Mandal

    Springer | ISBN: 3540334580 | 2006. | 301 p. | RARed PDF | 1.46MB

    Foundation of logic historically dates back to the times of Aristotle, who pioneered the concept of truth/falsehood paradigm in reasoning. Mathematical logic of propositions and predicates, which are based on the classical models of Aristotle, underwent a dramatic evolution during the last 50 years for its increasing applications in automated reasoning on digital computers. The subject of Logic Programming is concerned with automated reasoning with facts and knowledge to answer a user’s query following the syntax and semantics of the logic of propositions/predicates…
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    Computation Engineering: Applied Automata Theory and Logic

    Posted By: misirac
    Date: 5 May 2007 05:30:00
    Computation Engineering: Applied Automata Theory and Logic

    Computation Engineering: Applied Automata Theory and Logic by Ganesh Gopalakrishnan
    Springer | ISBN: 0387244182 | 2006. | 492 p. | RARed | PDF | 3.57MB

    The computer hardware and software industry is committed to using formal methods. As a result, it is crucial that students who take automata theory and logic courses retain what they have learned and understand how to use their knowledge.
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    First Course on Fuzzy Theory and Applications

    Posted By: misirac
    Date: 5 May 2007 04:24:00
    First Course on Fuzzy Theory and Applications

    First Course on Fuzzy Theory and Applications by Kwang H. Lee
    Springer | ISBN: 3540229884 | 2004. | 340 p. | RARed | PDF | 1.53MB

    This basic textbook gives an easily accessible introduction to fuzzy theory and its applications. It provides basic and concrete concepts of the field in a self-contained, condensed and understandable style. This First Course on Fuzzy Theory and Applications includes numerous examples, descriptive illustrations and figures of the basic concepts, as well as exercises at the end of each chapter. The author has long time experience in teaching on fuzzy theory and its applications and continuously developed and summarized his didactic lecture notes into this book. This book can be used in introductory graduate and undergraduate courses in fuzziness and soft computing and is recommendable to students, scientists, engineers, or professionals in the field for self-study…
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    Visio 2007 Bible

    Posted By: misirac
    Date: 5 May 2007 03:31:00
    Visio 2007 Bible

    Visio 2007 Bible by Bonnie Biafore
    Wiley | ISBN: 0470109963 | 2007. | 835 p. | RARed | PDF | 11.5MB

    Visio® 2007 Bible is as comprehensive a guide to the popular Microsoft diagramming software as a book of less than 1000 pages can be. Covering both Visio Standard and Visio Professional, this book explains Visio fundamentals as well as more advanced techniques that help you master any type of diagram. It also describes in detail how to use each of the specialized templates that Visio Standard and Visio Professional offer…
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    A Guide to the End of the World: Everything You Never Wanted to Know by Bill McGuire

    Posted By: Alexpal
    Date: 5 May 2007 02:04:43
    A Guide to the End of the World: Everything You Never Wanted to Know by Bill McGuire

    A Guide to the End of the World: Everything You Never Wanted to Know by Bill McGuire (Author)
    Publisher: Oxford University Press, USA (September 9, 2004) | ISBN-10: 0192804529 | linked PNG-files | 60 Mb | 204 pages
    Details

    Write Portable Code: An Introduction to Developing Software for Multiple Platforms by Brian Hook

    Posted By: Alexpal
    Date: 5 May 2007 01:51:00
    Write Portable Code: An Introduction to Developing Software for Multiple Platforms by Brian Hook

    Write Portable Code: An Introduction to Developing Software for Multiple Platforms by Brian Hook (Author)
    Publisher: No Starch Press; 1 edition (July 15, 2005) | ISBN-10: 1593270569 | PDF | 38 Mb | 204 pages

    Portable software development is writing software that runs on a broad range of computer systems instead of just one (e.g., Windows). Programmers often pick up the idioms, tricks and methodologies for developing cross-platform software through sheer trial and error, as they encounter the same mistakes and patterns of code over time. If you're an intermediate-to advanced-level programmer who'd rather cut to the chase, Write Portable Code contains the lessons, patterns and knowledge you'll need for developing cross-platform software.
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    Applied Fuzzy Arithmetic: An Introduction with Engineering Applications

    Posted By: misirac
    Date: 5 May 2007 01:50:00
    Applied Fuzzy Arithmetic: An Introduction with Engineering Applications

    Applied Fuzzy Arithmetic: An Introduction with Engineering Applications by Michael Hanss
    Springer | ISBN: 3540242015 | 2004. | 260 p. | RARed | PDF | 2.98 MB

    Applied Fuzzy Arithmetic provides a well-structured compendium that offers both a deeper knowledge about the theory of fuzzy arithmetic and an extensive view on its applications in the engineering sciences, making it a resource for students, researchers, and practical engineers…
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    The Art of Prolog, Second Edition: Advanced Programming Techniques (Logic Programming)

    Posted By: denyed
    Date: 5 May 2007 00:51:00

    Leon Sterling / Ehud Shapiro, «The Art of Prolog, Second Edition: Advanced Programming Techniques (Logic Programming)»
    The MIT Press | ISBN 0262193388 | 2 Sub edition (March 10, 1994) | djvu | 3 Mb | 560 pages

    This new edition of The Art of Prolog contains a number of important changes. Most background sections at the end of each chapter have been updated to take account of important recent research results, the references have been greatly expanded, and more advanced exercises have been added which have been used successfully in teaching the course.
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    Journal Nature 26 April 2007

    Posted By: BARR
    Date: 5 May 2007 00:50:00
    Journal Nature 26 April 2007

    Nature 26 April 2007 | PDF | Lang: English | 25.5Mb
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    The Career Coward's Guide to Interviewing: Sensible Strategies for Overcoming Job Search Fears

    Posted By: denyed
    Date: 5 May 2007 00:25:00

    «The Career Coward's Guide to Interviewing: Sensible Strategies for Overcoming Job Search Fears»
    Katy Piotrowski | JIST Works | ISBN 1593573898 | 2007-02 | PDF | 3 Mb | 207 pages

    The Career Coward's Guide to Interviewing helps insecure job seekers combat these fears when facing a job interview. This book analyzes each aspect of a successful interview and provides easy steps for facing self doubts and challenges in a unique and easy-to-tackle format. Readers will learn to think about risk, payoff potential, time to complete, and a bailout strategy for all the obstacles one may face.
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